Reality Glitch is a trading name of Tee Time Clothing Ltd registered in the UK.
Registered Address: Bulse Grange, Duck St, Wendens Ambo, Saffron Walden CB11 4JT, United Kingdom
The team at Reality Glitch has taken every step possible to ensure that any data transmitted by our website users cannot be intercepted, viewed, or blocked by any unauthorised parties. We also have policies telling our users how we use/store your information within our company, information such as address information and credit cards. Please see our Privacy Statement below for further information on use of your personal information.
Reality Glitch ensure the security of protected data transmitted to and from our site through a server-based encryption technology called Secure Sockets Layer (SSL). As you enter personal information (such as a password, address or phone number, or even your credit card number), SSL technology encodes it so it is available only to Reality Glitch. This security is industry standard and protects you from impostors, that might otherwise access your information as it travels across the internet. With this secure technology, you can send your credit card number to us without the risk of it being intercepted. SSL security makes shopping over the Internet safer than shopping by telephone.
Reality Glitch is committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalised shopping experience. We do not store credit card details nor do we share customer details with any 3rd parties.
Control of Personal Information
Any personal information provided to or to be collected Reality Glitch is controlled primarily by Reality Glitch
What information do we collect and how do we use it?
We will not collect any information about individuals, except where it is specifically and knowingly provided, for example, at the time of registration or at the time of ordering. This data is referred to in this policy as 'personal information'. When you order, we collect personal information such as your name, e-mail address, delivery address, telephone number, credit or debit card number and the card's expiry date. This allows us to process and fulfil your order(s) and to notify you about the status of your order(s). We will also collect non-transactional data should you enter a competition, request a brochure, take part in a survey, request an e-newsletter or Reality Glitch via the website. We may also use the information we collect to occasionally notify you about news and information about goods and services we think you may find valuable including new Reality Glitch services and important functionality changes to the website. At every point on the site where such personal information is collected, we give you the option to tell us if you do not want your personal information used in this way. The information collected will also be used to help us provide further services on this site in the future.
Will Reality Glitch share the information it receives?
Contractors: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analysing data, providing marketing assistance, processing credit card payments, and providing customer service. Our contractors have access to personal information needed to perform their functions, but may not use it for other purposes.
How do I make a complaint to Reality Glitch?
Reality Glitch will undertake to handle a complaint fairly and competently. We will keep you informed either by telephone or email at each stage and will endeavour to fully resolve your complaint.
Consent and Data Protection
You can opt out of e-mail updates by sending us an e-mail at firstname.lastname@example.org requesting that you be removed from our newsletter list by putting UNSUBSCRIBE ME in the subject line. There is also a facility on each newsletter to remove yourself from the list.
By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.